Business Management Software For Value Added Resellers
CRM, Quote Processing, Order Processing, Procurement, Web Storefront, PSA and business process automation



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Getting Started with ResellerAdvantage Web Portal

Table Of Contents:

  1. Before You Get Started
  2. Reseller On The Web Hosting Options
  3. Reseller On The Web Installation Instructions
  4. Reseller On The Web Configuration
  5. Customizing your Reseller On The Web Website
  6. Reseller On The Web Administration
  7. Pricing Options

 

Hosting Options

Reseller on the Web Hosted by ResellerAdvantage.com or an ISP

ResellerAdvantage.com can provide a turnkey solution to host your web site with Reseller on the Web. We will provide the web server, the Internet connections, the set up and configuration, the database integration and the on-going maintenance.

Since the web server is located away from your business site in this scenario, a copy of your Reseller Advantage database is needed to run Reseller on the Web. The best way to keep your local Reseller Advantage database synchronized with the hosted Reseller on the Web database is to use the replication tools available with your Database Management System (DBMS). Data replication will ensure that orders and product update changes from the Reseller on the Web database are transferred to your local Reseller Advantage database. Likewise, any new users, product attachments or other changes from your local database are transferred to the hosted database.

In this hosted scenario, the periodic data downloads from vendors should also be coordinated between your local database and the hosted database. If you prefer to run the product loads from your local Reseller Advantage database, you can then replicate the changes to the hosted database. Otherwise, ResellerAdvantage.com can run the product loads for you on the hosted database. You can then replicate the changes to your local database so that you don't have to bother with the product loads at all.

When data is downloaded from your vendors and the products are loaded into either the local or hosted database, a "mapping" should be done as part of the database maintenance. Any changed product categories or manufacturer names should be matched or "mapped" if possible to existing categories or manufacturers already in the system. Any new categories or names are added. This maintenance must be done on the same database from which the product load is done. Therefore, if you have designated the product loads to be done by ResellerAdvantage.com, we will also do the mapping maintenance for you.

 

 

 

 

 

 

 

 

 

 

 

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Reseller on the Web Hosted by You

If you choose to host your own web site with Reseller on the Web, then you only need one copy of your database and there is no need for replication to synchronize copies. Reseller on the Web can access the same copy of the database that your in-house users of Reseller Advantage access. It is assumed that you have an adequate Internet connection available to your place of business.

It is possible to use one server for your DBMS with your database, Reseller Advantage, your web server and your web site with Reseller on the Web. However, for web sites with any amount of significant traffic, you improve web site performance by putting your web server and Reseller on the Web on one machine and your DBMS along with your database and Reseller Advantage on another machine. In this configuration, Reseller on the Web can still access the Reseller Advantage database.

When data is downloaded from your vendors and the products are loaded into your database, a "mapping" should be done as part of the database maintenance. Any changed product categories or manufacturer names should be matched or "mapped" if possible to existing categories or manufacturers already in the system. Any new categories or names are added. In this scenario, since the product loads are done in-house from Reseller Advantage, your web site automatically accesses the changes in the database.

 

 

 

 

 

 

 

 

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Reseller On The Web Installation Instructions

  1. From your start menu -> Programs go into Windows Explorer. Click on your CD ROM drive this allows you to view all files and folders on the CD currently in the CD drive. Double click on the folder named web.

Before running the installation program for Reseller on the Web, please make sure that you have these four files together in the same directory:

    • Setup.exe
    • Purchasing.cab
    • Setup.lst
    • Web_XX.zip (Where "XX" is the Reseller on the Web version number)
  1. In Windows Explorer, double click on the "setup.exe" file to run the installation program.
  1. When prompted, if you installed Reseller Advantage in a directory other than " C:\reseller " then change the install directory from " C:\reseller " to the directory that Reseller Advantage was initially installed into.
  1. Create a sub-directory called "web" within the directory that Reseller Advantage was installed into. (e.g. "C:\reseller\web")

Please Note: You can also create this directory off of your web root directory as well.

  1. Unzip the Web_XX.zip file and extract all the files contained within the Zip file into the "web" directory you just created.
  1. Start up Microsoft Internet Information Server and create a web site that points to the web directory created above. Make sure the site has execute security.
  2. Start up Reseller Advantage and look to see if there is a user in the system with a login ID of "GUEST" and a password of "GUEST". If you don't find this user, add it.

NOTE: This login and password MUST be entered into Reseller Advantage for Reseller on the Web to work properly, even if you only want to allow visitors with a valid login ID and password into your site.

  1. On the web server, make sure there is a system ODBC (open database connectivity) entry with a data source name of "sfaservr" which points to your Reseller Advantage database. If you don't find one, create one.
  2. In order to have the web connect to the proper database, please do the following:
  • Start up Reseller Advantage.
  • When the Login window appears, double click on the Reseller Advantage logo in the top half of the Login window.
  • Enter the password to open the Database Sign On Maintenance window (the default is "guest").
  • On the left side of the Database Sign On Maintenance window in the Server Database section, enter the Data Source name (the ODBC entry) that points to the Reseller Advantage database, the Sign On ID and the Password for the database. Set the Date Format to the proper setting for your database.
  • Click "OK" to accept your entries and close the Database Sign On Maintenance window.
  • Close down Reseller Advantage.
  • In Windows Explorer, locate the file named "sfauser.pro" in the directory that Reseller Advantage was installed into. Make a copy of it (do not move it) and paste it into your System directory which is typically "Winnt\System32"

You are now ready to configure Reseller on the Web.

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Reseller On The Web Configuration

 

System Requirements

Operating System

Reseller On The Web runs on an NT 4.0 Server with IIS 3.0 or 4.0 installed and is accessed via Internet Explorer 4.x or Netscape Navigator 4.x. Reseller On The Web accesses the database via ODBC drivers installed on the web server.

Database Management System

Reseller On The Web does not come with a database management system but instead utilizes any ODBC compliant database such as MS SQL Server or Sybase SQL Anywhere. The ODBC compliant DBMS resides on a server, usually an NT Server, and stores data used by Reseller On The Web.

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Configuring the Registration Request E-Mail

 

The "Order Now" button confirms the order and sends 2 e-mail's via SMTP using an SMTP OCX from Distinct corporation. If the distinct DLL's are not registered correctly or if the serial number and key code have not been entered on this machine the Order Now may give an error or may not work. You can download the runtime DLL's and the install program from http://www.resellerontheweb.com/ftpfiles/download/VIT401dRT.EXE. Run this on your web server to install and register the distinct runtime DLL's. This should have happened with our install but sometimes they do not register correctly.

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Custom Web Settings

There is a directory under your Reseller on the Web directory called Settings. You will find several INI and INC files in that directory. These files are where you customize the text for your site. Each INI file contains 1 line with the setting string in it. The INC files contain code that needs to be modified for your site. The code to modify is enclosed in the /* CHANGE THIS! */ comment. To modify these files, just double-click them and make the change in Notepad. The descriptions of these Settings files are as follows:

File Name

Description

cartjs.inc

Contains the address to the SSL URL (Secure Socket Layer) for gathering customer information.

connect.ini

Contains the ODBC connect string for accessing the database.

  1. Initial Catalog: Specifies the Database Name (NOT DSN NAME).
  2. Data Source: specifies the Server Name.

continueshop.inc

Contains the web address to get out of SSL.

desccontains.ini

Contains the search method used when searching for products. FT means it is doing a Full Text search (Valid only for SQL Server 7.0).

email.ini

Contains the email address for technical support questions. It is on the User Login page.

emailfrom.ini

Contains the email address for the person that appears in the order confirmation email.

emailservice.ini

Contains the email address for order problems and questions. It is on the Order Confirmation page.

freight.inc

Contains the code used to calculate the freight costs.

http.ini

Contains the web address to get out of SSL.

Make sure your address ends with a back slash.

https.ini

Contains the address to the SSL URL (Secure Socket Layer) for gathering customer information.

Make sure your address ends with a back slash.

logging.ini

Used for debugging. Should have a 0 in the first line for a live site.

mailserver.ini

Contains the address to the SMTP mail server.

mailtemp.txt

Contains the email template that is sent out on all order confirmations.

name.ini

Contains the name of your store.

phone.ini

Contains the phone number for your store.

salesrep.ini

Contains the default Sales Rep name if a Sales Rep isn’t found.

Searchpost.ini

Contains the search string that gets appended on to all Description Contains searches. The default is *.

storeimg.ini

Contains the file path/name for your store’s logo.

storewww.ini

Contains the URL for your store.

userpro.ini

Contains the file path/name for your store’s user profile.

There is another directory under your Reseller on the Web directory called Custom. You will find a couple INC files in it. These are used to append to the end of the Navigation Table on the left and also the Main page for the site. These files can be used to place copyright info, banners, security services you are registered with or any information you wish to provide to your visitors. If Reseller Advantage.Com hosts your site, this directory will be setup with FTP access.

File Name

Description

bottom.inc

Contains the HTML that will be used to append to the bottom of the Main page.

nav.inc

Contains the HTML that will be used to append to the bottom of the left hand navigation bar.

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Customizing your Reseller on the Web site

You can readily modify and customize Reseller on the Web because it is built with industry standard HTML and Active Server Pages (ASPs). The ASPs utilize our proprietary business logic components, which are compiled ActiveX DLL files that reside on the web server.

All the pages within Reseller on the Web are formatted into two frames. A smaller frame or pane across the top is designed to be a consistent space for displaying your company logo, banner ads, or links to integrate other parts of your web site such as contact pages, policy and privacy pages, FAQ pages, etc. The lower pane provides all the site functionality for Reseller on the Web and is completely separate. With this format it is very easy to integrate your existing web site with or build a new web site around Reseller on the Web.

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A self-hosted or third party hosted web site

If you host your own site or have a third party host your site, you have direct access to all the HTML and ASP pages. With any common web page editing tool, you can make modifications to meet the needs of your web site visitors or to suit your own preferences.

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Your web site hosted by ResellerAdvantage.com

If we host your site, you can perform basic administration tasks such as configuring Sale Items and manufacturer logos by logging onto the site with your User Profile that has System Administration rights. In the near future you will also be able to maintain Accounts, Contacts, Users and Pricing Profiles from the site.

For other modifications and customizations in this hosted scenario, we will work with you to configure the site to meet your needs.

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Reseller on the Web Administration

 

Web site administration and security

NOTE: To perform Reseller on the Web administration tasks you must log onto the web site using a Reseller Advantage Logon ID and Password that has "System Administration" rights. I.e. The User Profile must have "Access Rights" enabled for "System Administration" in the "Reseller Advantage Security" window.

To give a User Profile the ability to perform Reseller on the Web administration tasks:

  1. Log onto Reseller Advantage with a User Profile that has System Administration rights.
  2. Click on the "Contacts" tab from the main Reseller Advantage window.
  3. Enter the last name in the "Last Name" field for the Contact (User Profile) that you want to perform Reseller on the Web administration tasks. Click the "Search" button.
  4. From the list of contacts displayed, double-click on the appropriate Contact to open the Contact Processing window.
  5. Click on the "External Systems" tab.
  6. Click on the "Reseller Security" button to open the "Reseller Advantage Security" window.
  7. In the "Access Rights" section, enable the "System Administration" selection. Click "OK" to accept your changes and close the Reseller Advantage Security window.
  8. Close the Contact Processing window and click the "Yes" button to save your changes.

To perform Reseller on the Web administration tasks:

  1. Go to your Reseller on the Web web site. At the top of the Navigation bar on the left side of the page, click on the "User Log In" link.
  2. Enter the Logon ID and Password that has System Administration rights, then click the "Logon" button.
  3. Scroll down to the bottom of the Navigation bar on the left side of the page. If you have successfully logged onto the web site with administrative rights, you will see the administration links "Sale Items", "Mfg Links", etc. below the "Tips" link. If these administration links do not appear, the Logon profile you used does not have System Administration rights in Reseller Advantage. Go back and perform the previous exercise "To give a User Profile the ability to perform Reseller on the Web administration tasks".

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Web site visitors and on-line registration

The default configuration for your Reseller on the Web web site automatically assigns the GUEST user profile to all visitors. Guest users can register for their own User ID and Password by clicking the "on-line registration page" link from the User Login page.

When a visitor fills out the on-line registration form and clicks the Submit button, an e-mail with the registration information is sent to the person from your organization whom you designated during the setup process. The recipient verifies the registration information, and then starts the registration process.

Starting the registration process

  1. Log onto Reseller Advantage with a User Profile that has Contact Processing rights.
  2. From the main window in Reseller Advantage, click on the "Contacts" tab.
  3. Enter the last name for the registrant in the "Last Name" field and click the "Search" button.

If a Contact entry for the registrant DOES display in the list of Contacts, proceed to the next section. If the registrant DOES NOT appear in the list of contacts, go to the section "Registering a web site visitor who does not have a Contact entry in Reseller Advantage".

Registering a web site visitor who already has a Contact entry in Reseller Advantage:

  1. Double-click on the appropriate Contact from the list of Contact displayed to open the "Contact Processing" window.
  2. Click on the "External Systems" tab.
  3. Click on the "New" button to create a new system entry in the "External Systems" section.
  4. Click on the blank "System" field for the new entry and click on the list box arrow to display the available selections for the field. Click on "Reseller-Advantage" in the list and make sure it is entered into the System field.
  5. Enter a "Sign-on ID" and a "Password" in the appropriate fields to create a User Profile for the Contact.
  6. Close the Contact Processing window and click the "Yes" button to save your changes.

Registering a web site visitor who does not have a Contact entry in Reseller Advantage:

  1. Click the "New" button on the Contact tab to open the "Contact Processing" window.
  2. Enter the registrant's general information such as name, company and phone number in the appropriate fields across the top of the window.
  3. On the "Key Information" tab, enter the address information and the e-mail address for the registrant.
  4. Click on the "External Systems" tab.
  5. Click on the "New" button to create a new system entry in the "External Systems" section.
  6. Click on the blank "System" field for the new entry and click on the list box arrow to display the available selections for the field. Click on "Reseller-Advantage" in the list and make sure it is entered into the System field.
  7. Enter a "Sign-on ID" and a "Password" in the appropriate fields to create a User Profile for the Contact.
  8. Close the Contact Processing window and click the "Yes" button to save your changes.

Your web site visitor is now registered in the system. You can send the registrant an e-mail confirmation with the Logon ID and Password. When the visitor logs onto the site:

  • He/she will be able to save baskets.
  • His/her default Bill To and Ship To addresses will automatically be filled in for any on-line orders.
  • The prices that the visitor sees on the web site will reflect the appropriate Pricing Profile.
  • The visitor's baskets and orders will be associated with the sales person assigned to that Account in Reseller Advantage. The baskets and on-line orders will show up as Deals and Sales Orders in Reseller Advantage so that the sales person is aware of the on-line activity and can take any appropriate follow up action.

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Assigning Pricing Profiles for web site visitors, shopping carts and on-line Orders

The pricing profiles used by Reseller on the Web are the same as those used by Reseller Advantage. If a Pricing Profile is assigned to an Account in Reseller Advantage, all Deals started for that Account or any of the Contacts associated with that Account automatically inherit the Pricing Profile. Likewise, if a web site visitor logs on and the User profile is associated with an Account, the Pricing Profile for that Account will be applied to any shopping cart or on-line order that the visitor initiates.

On-line Order processing

 

The default configuration for your Reseller on the Web web site allows the general public to access the site and place orders. If you prefer, you can restrict access and ordering to only those visitors with registered Logon IDs and Passwords.

When processing an on-line order, the system will automatically fill in the default Bill To and Ship To information for registered visitors. Visitors with a Guest Profile will have to enter this information for each order.

The system will verify the number sequence for a specific credit card type and reject bogus numbers. Actual credit card authentication and fraud detection is not included in the standard product, but can be purchased separately from third party vendors.

When all required fields on the Check Out page are entered and verified, and the Confirm Order button is clicked, the on-line order is saved into the database and a receipt page with an Order Number is displayed. The Terms and Conditions on this page should be modified to meet your requirements.

When an on-line order is confirmed, two e-mails containing all the Order information are automatically generated - one to the visitor who created the order and one to the sales person associated with the Contact's Account in Reseller Advantage. Customers can track orders and review order details by logging on to the web site, clicking on the "Order Status" link, entering the Order Number or other order information and clicking the Search button.

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Featured sale items

You can configure your Reseller on the Web web site to display featured sale items. A picture, description, price, part number and an "Add to Cart" button can be shown for each sale item. An item assigned to the "General" category will appear on the default product search page. Items assigned to specific categories or manufacturers in the system will appear on the respective product search pages as visitors work their way through product searches. The system can also be configured to display different sale items depending on the search parameters that a visitor enters.

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Selecting and adding featured sale items to specific search pages

  1. Log on to the web site with a User Profile that has System Administration rights.
  2. Use the system as if you were shopping to find the product(s) you want to feature as sale item(s). I.e. Search on the Product Categories, Manufacturers, or part numbers in the system to display a list of products. Click the "Add to Cart" button for the product(s) to be designated as sale items.
  3. Scroll down the Navigation bar on the left side of the window and click the "Sale Items" link at the bottom of the pane to display the Sale Items page. The product(s) you added to your cart will appear in the list.
  4. Select where you want the sale item(s) in the cart to be displayed by selecting the Product Type, Category, or Manufacturer. For instance, if you want the sale item(s) in the cart to appear when your customer searches in the product category "Computers and Terminals", select "Computers and Terminals" from the "Product Type" list box on the Sale Item page. Click the "Assign" button to enter this configuration.

To see how your sale item(s) look, click the "Home" link at the top of the Navigation bar and click on the Product Type, Category or Manufacturer links to navigate to the search page you assigned the sale item(s) to. The sale item(s) should appear on the search page below the list of product categories.

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Viewing and removing featured sale items

  1. To view the sale items that are currently featured for a specific page, click the "Sale Items" link at the bottom of the Navigation bar.
  2. Select the specific search page that the sale items are configured to display on by using the list boxes to select the appropriate Product Type, Category or Manufacturer.
  3. Click the "View" button and the list of sale items that are currently being featured on that search page will be displayed. (Note that the list of featured sale items will replace any items previously in the list or cart.)
  4. To remove a featured sale item from the specified page, click the "Remove" button for the appropriate item in the list.

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Adding pictures for featured sale items

For each featured sale item on your web site, you can display a related picture by using Reseller Advantage to associate a ".jpg" or ".GIF" file Attachment with the sale item product.

For each sale item that you want to display a picture for:

  1. Start Windows Explorer.
  2. Locate the image file (.jpg or .GIF file) that you want to use.
  3. Place a copy of the image file you will be using in the "images" subdirectory of the directory where the Reseller on the Web files are located. (The default directory to place copies of your image file is "C:\reseller\web\images" as the default location for your Reseller on the Web files is the "C:\reseller\web" directory.)
  4. Start up Reseller Advantage and log on with a User Profile that has Attachment Administration rights.
  5. From the main Reseller Advantage window, click on the "Attachments" tab.
  6. In the "Type" list box, select "Small Picture", and then click the "New" button to display the "Attachment" window.
  7. Enter a name for the image file in the "Name" field and a description in the "Description" field.
  8. Enable the "Point to File" selection and then click the "Browse" button.
  9. In the "Open" pop up window, navigate to the "images" directory where you placed a copy of the image file, click on the specific image file for the picture you want, then click the "Open" button to accept your selection and close the Open window.
  10. In the Attachment window, make sure that the file you selected appears in the "File Name" field.
  11. Click on the "Associated Products" tab, and then click the "Assign" button.
  12. In the "Assign Products" window, search for the featured sale item that you want to link the image to. Highlight it, click the "Assign" button and then click the "OK" button to accept your selection and close the Assign Products window.

The image you associated with the product should now be displayed on your web site whenever that product is selected as a featured sale item.

To check your configuration:

  1. Go to your Reseller on the Web web site and log on with a User Profile that has System Administration rights.
  2. Click on the "Sale Items" link at the bottom of the Navigation bar.
  3. Select the Product Type, Category and Manufacturer for the search page that will display the featured sale item for which you associated a picture.
  4. Click the "View" button below the Manufacturer field to display the featured sale items for that page in the cart list.
  5. From the list of sale items, click the "View" button for the sale item that you associated the picture with. The image should appear towards the bottom of the window.
  6. Click the "Home" link on the Navigation bar.
  7. Navigate to the search page that will display the sale item that you associated the picture with. The image should appear below the sale item.

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Displaying logos for manufacturer

You can help visitors with product searches and improve the look of your web site by displaying logos for manufacturers at the bottom of your product search screens.

Associating a logo to a manufacturers' Account in Reseller Advantage

You can display a logo for a manufacturer by using Reseller Advantage to associate a ".jpg" or ".GIF" file Attachment with the manufacturer's Account.

For each manufacturer that you want to display a logo for:

  1. Start Windows Explorer.
  2. Locate the image file (.jpg or .GIF file) that you want to use.
  3. Place a copy of the image file you will be using in the "images" subdirectory of the directory where the Reseller on the Web files are located. (The default directory to place copies of your image file is "C:\reseller\web\images" as the default location for your Reseller on the Web files is the "C:\reseller\web" directory.)

    Note: A few sample logos were included along with your Reseller on the Web files. These logo files should already be in the "images" directory.

  4. Start up Reseller Advantage and log on with a User Profile that has Attachment Administration rights.
  5. From the main Reseller Advantage window, click on the "Attachments" tab.
  6. In the "Type" list box, select "Company Logo", and then click the "New" button to display the "Attachment" window.
  7. Enter a name for the image file in the "Name" field and a description in the "Description" field.
  8. Enable the "Point to File" selection and then click the "Browse" button.
  9. In the "Open" pop up window, navigate to the "images" directory where you placed a copy of the image file, click on the specific image file for the logo you want, then click the "Open" button to accept your selection and close the Open window.
  10. In the Attachment window, make sure the file you selected appears in the "File Name" field.
  11. Click on the "OK" button to accept your entries and close the Attachment window.
  12. In the main Reseller Advantage window, click on the "Accounts" tab, enter the name of the manufacturer to associate the logo with and click the "Search" button.
  13. From the list of displayed Accounts, double-click on the appropriate Account to open the "Account Processing" window.
  14. Click the "Attachments" tab for the Account and then click the "Assign" button to open the "Find Attachments" window.
  15. Select "Company Logos" In the "Attachment Type" list box and click the "Search" button.
  16. From the list of Company Logo Attachments displayed, highlight the correct logo to associate with the manufacturer by clicking on it. Click the "Assign" button and then the "OK" button to accept you entries and close the Find Attachments window.

The file for the manufacturer's logo should now appear in the list of Attachments for the manufacturer's Account.

Adding and removing logos from your search pages on your web site

  1. Go to your Reseller on the Web web site and log on with a User Profile that has System Administration rights.
  2. Click on the "Mfg Logos" link at the bottom of the Navigation bar.
  3. Select the Manufacturer that you assigned a logo to in Reseller Advantage from the Manufacturers list box and click the "Assign" button.
  4. A list of all the manufacturers with logos that will appear on your search pages is displayed in the list.
  5. To remove a logo from the list, click the "Remove" button for that manufacturer.

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NFR (Not For Resale) Products
Specifying items as NFR will remove them from your online catalog, and therefore will ensure that your customers cannot accidentally order these items from your website.
  1. Start up the ResellerAdvantage software (not the website). From the main screen, click on File, Administration, Move Products. You must be logged in as an administrator to do this.
  2. Select the products you want to make NFR using one or more of: manufacturer, category, and part#. Click Search.
  3. The products you selected are displayed in the grid. Click on the line items that you wish to make NFR.
  4. When you have selected (highlighted) the line items that should be NFR, click the Do Not Show On Web button. These products are now removed from your online catalog.
  5. If you wish to make an entire category of products NFR, simply right-click on the category at the left and select Do Not Show Category on Web.
  6. If you wish to make all the products for a manufacturer NFR, simply select the manufacturer from the drop-down list. Right-click on the manufacturer and select Do Not Show on Web.
NOTE that the same process is used to 'undo' NFR products, or make them catalog items by selecting the Show On Web option instead of the Do Not Show on Web option.

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Pricing Options

ResellerOnTheWeb offers you several options for configuring the prices that your customers see. You can specify custom price profiles for customers based on categories, manufacturers, or even specific part numbers. Then, you can further customize your pricing strategy with vendor comparisons of price and availability.

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Customer Price Profiles

ResellerOnTheWeb allows you to specify customized pricing profiles for different customers based on product category, manufacturer, and even specific part number. You may choose from gross profit or markup, as well as specify effective dates so that the pricing will expire. To set up pricing profiles, start up your ResellerAdvantage software, and from the File menu, point to ‘Price Profiles’.

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Vendor Pricing

Since you procure inventory from multiple sources, ResellerOnTheWeb allows you to base pricing on the highest, lowest, or average price that YOU pay. For example, if you buy widgets from Ingram at $9.50 per widget, TechData at $10.00 per widget, and Pinacor at $10.50 per widget, your uplift-based pricing could vary depending on which cost you use. ResellerOnTheWeb allows you to base your pricing on either the highest, lowest, or average cost you pay. To do this, start up your ResellerAdvantage software, and from the file menu select administration, then point to ‘ListBox Items’. On the left side of the screen, scroll down to the table called ‘System Variables’, and click on it. On the right side of the screen, look for an entry whose short name is ‘BESTPRC’. (If it’s not there, add it using the ‘New’ button.) In the long name, enter ‘HIGH’, ‘LOW’, or ‘AVG’ in capital letters. If you chose high, your customers’ widget pricing will now be based on a cost of 10.50. If you do not have this option set, the default of HIGH will be used.

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Vendor Availability

In addition to specifying high, low and average cost to base your customer pricing, ResellerOnTheWeb can also limit pricing to vendors with availability (qty available > 0) for that product. Using the example above, assume you have bestprice set to high, but Pinacor has no availability for that product. You may not want to use their cost since you cannot source it from them. From the system variables screen described above, find the entry whose short name is ‘HAVEONLY’ (if it’s not there, add it using the ‘New’ button). In the long name specify ‘TRUE’ or ‘FALSE’ in capital letters. True means use only vendors who have availability, false means do not take availability into consideration. In our example, with bestprice set to HIGH and HAVEONLY set to true, the Pinacor cost would not be used. The TechData cost, which is the next closest, would be used instead.

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