Business Management Software For Value Added Resellers
CRM, Quote Processing, Order Processing, Procurement, Web Storefront, PSA and business process automation



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ResellerAdvantage Getting Started Manual

  1. Before You Get Started
  2. Installation For Single-User, Trial, or Evaluation Use
  3. Installation For Multi-User (Client-Server) Use
  4. Install Reseller Advantage on the Server Machine
  5. Software Setup
  6. Installing the Reseller Advantage License Manager
  7. Customizing Reseller Advantage
  8. Install Reseller Advantage on Client Machines
  9. Installing the Purchasing Module on Client Machines
  10. Installing Reseller on the Web
  11. Replication Setup for Sybase SQL Anywhere
  12. Importing Distributor's Products
  13. Distributor’s File Specifications
  14. Importing Accounts
  15. Importing Contacts
  16. Sales Order Generic Export Format
  17. Purchase Order Generic Export Format

 

Installation For Single-User, Trial, or Evaluation Use

  1. Close down all running applications.
  2. If installing from a CD, put the Reseller Advantage CD in your CD ROM drive. If autoplay is supported, the install will start automatically. If not, run "Setup30.exe" from the CD. If installing from a downloaded file, simply double-click the exe file to start the installation.
  3. Follow the on-screen prompts. (Please note: If you receive an error message that certain files cannot be accessed, just click ignore to continue with installation. Windows may have these files opened and in use. If you receive a message file already exists, click Do Not Replace. If you have any problems running Reseller re-install and click replace. All replaced files are backed up with file extensions of B00)
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Installation For Multi-User (Client-Server) Use

Reseller Advantage requires an ODBC compliant DBMS; which you will need to install on your server machine if it does not already have one.

  1. Install your database management software (Sybase, SQL Server, Oracle) on your Server.
  1. Using the database management systems’ administration tools create a new database named "sfaservr".

Sybase SQL Anywhere

Use SQL Central and follow the on screen prompts and accept all the database defaults except, due to Reseller's large database, change page size to 4096 bytes and select create a transaction log. (Please note: If the database resides in a folder, be sure the folder's name contains no spaces)

SQL Server 6.5

*WARNING BEFORE COMPLETING THIS STEP please verify that you are running SERVICE PACK 5 or greater for SQL Server.

Use SQL Enterprise Manager and create 2 new database devices. One for the database named sfaservr with a size of about 300 megabytes, and one for the log named sfalog with a size of about 200 megabytes. Then create a database called sfaservr that uses these 2 devices.

SQL Server 7.0

Open SQL Server Enterprise Manager and expand the SQL Server Group. Choose the server you would like to keep your database and also expand this option. Right click on database and choose New Database. Name your database sfaservr (in the name field) and in the initialize size field type 300, which assigns 300 megabytes. Click on the transaction log tab at the top, and assign 200 megabytes in the initialize size field.

  1. Set the database to automatically start when the server is started.

Sybase SQL Anywhere

Start SQL Anywhere Service Manager, click New, then select Network Server. Set the Service Name as "sfaservr". Click automatic startup. Enter parameters as

"-C 50M XXXXXXXX", where XXXXXXXX is the full path name of the database file. ie, C:\RESELLER\SFASERVR.DB. Click OK then click Start.

SQL Server 6.5

Use SQL Enterprise Manager and right click on the name of the server, then click Configure. From the server configuration/options dialog, click on ‘autostart server at boot time’ check box.

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Install Reseller Advantage Software on the Server Machine

If your server is a Windows-based Server, you can install the software on the server, if not the software can be installed on a Windows 95/NT client workstation. Put the Reseller Advantage CD in your CD ROM drive. If autoplay is supported the install will start automatically. If not, run "Setup30.exe" from the CD. Follow the on-screen prompts.

  1. Please note: If you receive an error message that certain files cannot be accessed, just click ‘ignore’ to continue with the installation. Windows NT may have these files opened and in use. If you receive the message ‘file already exists’, click Do Not Replace. If you have problems running Reseller Advantage you can re-install and reply replace. All replaced files are backed up with file extensions of B00.

  2. If you installed the software on a client machine, then the DBMS client software may need to be installed. Refer to your DBMS client installation documentation. Usually if you are running from the server where you installed the DBMS then you do not need to install any additional client software, check your DBMS documentation.
  3. An ODBC data source named "SFASERVR" must be added to each machine running Reseller Advantage. This will allow access to the newly created server database. This can be done by running the 32 bit ODBC Administrator from the Control Panel. See below for sample ODBC entries for Sybase SQL Anywhere and for Microsoft SQL Server. Make sure for Microsoft SQL Server that the Generate Stored Procedure for Prepared Statement is not checked and the default database name is set to sfaservr. For Microsoft SQL Server if you are on your NT Server YOURSERVERNAME should be set to local otherwise it is the name of the computer that SQL Server was installed on. If you use a trusted connection or NT Authentication then you must ensure that you map the NT login ID or group to a SQL Server login ID and that the Alias is set to the SQL Server user ID that was initially used when you created the Reseller Advantage Server tables.
  1. Start up Reseller by selecting Start>Programs>Reseller Advantage>Reseller.
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Software Setup

  1. From this Reseller Logon screen, double-click on the Reseller Advantage logo (not the 'Enter' button) to initialize Reseller's database.

 

 

 

 

  1. Enter "GUEST" as the password.

The Database Sign-on Maintenance box opens. The server data source defaults to "sfaservr". The local data source defaults to "sfalocal". Unless you created your own data sources then these should be left alone.

  1. Enter the database sign-on id and password for both the server and local databases.

For Sybase SQL Anywhere, the default Administration ID is DBA, the default password is SQL and the default date format is YMD. If you have created a different ID and password or have a different date configuration enter them here.

For SQL Server 6.5, the default Administration ID is SA, the default password is left blank and the default date format is MDY. If you have created a different ID and password or have a different date configuration enter them here.

  1. Under the Server Database click the Create Tables button. Reseller will now create and initialize the tables in your database. This will take approximately 5 - 10 minutes. Then a message will be displayed "Table Creation Complete"
  1. Create a Super User. This should be your System Administrator since this person receives the maximum Reseller Access Rights. Enter an ID and Password as well as the administrators first and last name. Click Create Super User. Reseller creates a contact using the administrator's first and last name. This contact has been given all the Reseller Access Rights. A message is displayed, "Super User Created". Click OK. NOTE - You will NOT perform these two steps again. They DO NOT need to be performed for each user or for each machine!
  1. From Reseller's Logon screen, enter the Super User's ID and Password and click Enter.

Reseller is now up and running on your server. The next steps are to configure the system, Setup Reports, Add Users and then Install Reseller on each client machine.

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Installing the Reseller Advantage License Manager

  1. In order to activate Reseller Advantage you must install the License Manager by running License.exe from the CD. This will activate Reseller Advantage for the number of users purchased. If you require additional users just contact your sales rep and we can send you a new License Manager for the additional users.
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Customizing Reseller Advantage

ListBox Items

List box short names are stored in the database where the list box long names are displayed in the on screen list box.

  1. Log in as the super-user, if you aren’t already.
  2. From the main reseller screen, go to the top menu bar and select File>Administration>ListBox Items.
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Adding Branches

  1. Under Tables on the left, select Branches.
  2. Current Tables on the right, modify existing Branches as follows:
    • Short Name- 01 / Long Name- Main Branch, click into this Long Name box and enter the name of your Main Branch.
    • Short Name- 02 / Long Name- Secondary Branch, click into this Long Name box and enter the name of your Secondary Branch.
  1. If more Branches are required, click new and enter a Short and Long Name.
  2. Each Branch needs to have an address entered in the Account Processing Screen for the Our Account. The Short Name must be a number that will correspond to that address found on the Account Processing Screen of Our Account. For example if your company's Main Branch address is 10 Shell Lane, then this needs to be the first (01 Short Name) address entered for Your Company. If your Secondary Branch's address is 14 Beech Street, then this needs to be the second (02 Short Name) address entered for Your Company. Each Branch's Short Name will be the number of the corresponding address entered for your account.
  3. Continue until all Branches have been added.
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Adding Delivery Methods

  1. Under Tables on the left, select DeliveryMethods.
  2. Current Tables on the right, modify existing Delivery Methods as follows:
    • Type over the Short Name-and enter up 8 alphanumeric characters
    • Type over the Long Name and enter up to 25 alphanumeric character.
  1. Current Tables on the right, Add new Delivery Methods as follows:
    • Click the 'New' button at the bottom of the dialog.
    • Type in a new Short Name-such that the short name is up 8 alphanumeric characters
    • Type in a new Long Name-such that the long name is up to 25 alphanumeric character.

Follow the above procedure to make changes to any of the list box tables.

Please Note: The payment methods list box short name must start with a C or P. If a C then the credit card and expiration date must be entered. If a P then the PO # must be entered.

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System Settings

  1. Log in as the super-user, if you aren’t already. From the main reseller screen, go to the top menu bar and select File>Administration>System Settings.
  2. Next to the ‘Our Account’ box, click the ‘Assign Button’. The ‘Find Account’ dialog is now displayed. Click the ‘Quick Add’ button, and add your company as an account by filling in all fields, setting the address type as ‘Business’. Then click ‘OK’. You should now be back at the ‘System Settings’ screen, and the ‘Our Account’ box should have the name of your company.
  3. Under ‘Accounting System Information’, choose which format Reseller should use to export Sales Orders and Purchase Orders. If your accounting system doesn’t appear in the list, choose generic. Enter account names or numbers from your accounting system for each of the fields listed. If you will not be exporting Sales Orders, you may leave them as they are.
  1. You may change the default max and min commission uplifts, the protect ship-to and bill-to addresses or the system wide format limit. Please see help for more information.
  1. Under IMDSI Information – If you will be using real-time price and availability for Ingram Micro, enter the values for each of the fields. Contact Ingram Micro for the values you need.
  2. Click the ‘OK’ button at the bottom of the ‘System Settings’ dialog.

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User Preferences

Each Reseller User can set their own user preferences. From the main Reseller screen, select File>User Preferences. Here defaults are set that apply only to that user. These defaults will make the user more efficient by reducing the number of selections to make in the quoting/sales order process. Note that these settings are defaults, but do not have to be used. (i.e. if the user’s default ship-via is UPS Blue Label, they may still use any ship-via they want, they are not forced to use the one selected.)

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Report Layouts

Sample report formats are located in a DOTS directory located off the Reseller Advantage install directory. These formats are added as attachments to a specific attachment type based of the format of the report. Please refer to Reseller's help on how to create report templates in Microsoft Word.

Supplied Sample Report files and their Attachment Types

File Name

Attachment Type

Short Name

GenAcctList.dot

Account Lists

ACCTLIST

GenAcctPg.dot

Account Reports

ACCTRPTS

genattchlist.dot

Attachment Lists

ATCHLIST

gencontlist.dot

Contact Lists

CONTLIST

gencosts.dot

Quote Reports

QUOTRPTS

genDealList.dot

Deal Lists

DEALLIST

GenDealRept.dot

Deal Reports

DEALRPTS

GenMemeo.dot

Contact Reports

CONTRPTS

genOrderList.dot

Order Lists

ORDRLIST

genOrdrRept.dot

Order Reports

ORDRRPTS

genprodlist.dot

Product Lists

PRODLIST

genquoteavail.dot

Quote Reports

QUOTRPTS

genquotegroup.dot

Quote Reports

QUOTRPTS

genquotenoavail.dot

Quote Reports

QUOTRPTS

polist.dot

Purchase Order Lists

POLIST

popage.dot

Purchase Order Reports

PORPTS

popage1.dot

Purchase Order Reports

PORPTS

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Adding Users

To add a Reseller Advantage user, first add the person as a contact – refer to Reseller Help for adding a contact. To use Reseller help click ‘Help’ from the menu bar on top of the main reseller screen. After the contact has been added, add the contact as a User. Refer to Reseller System Administration Help (from the help menu, click ‘System Administration Help’) on adding users.

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Install Reseller Advantage on Client Machines

If your client machines will be accessing their own local databases, further setup is required – refer to Replication Setup for Sybase SQL Anywhere before proceeding with this step. You can install Reseller Advantage on client machines using the Reseller Advantage CD. Just follow the on-screen prompts. Or, if the client machine is connected to the network and has access to the network drive where the "SetupXX.exe as been copied, then you can install directly from the network by running "SetupXX.exe" and following the on-screen prompts.

  1. After Reseller Advantage is installed you will need to install your DBMS Client Software, check your DBMS Documentation. After the DBMS client software is installed you must add an ODBC data source named "SFASERVR" that will allow you access to the Reseller server database. This can be done by running the 32 bit ODBC Administrator from the Control Panel. Sample ODBC entries for Sybase SQL Anywhere and for Microsoft SQL Server can be found in the Server Install section of this document.
  2. Start up Reseller by selecting Start>Programs>Reseller Advantage>Reseller and then follow steps 1 through 3 in the software setup section above. Do not create tables or super user. These steps set the database sign-on ID, Password and date format for the RDBMS you have installed. Give this user their specific sign-on ID and password. They are now ready to use Reseller Advantage.

Please Note: If your client machines are running Windows95 and you are using SQL Server 6.5 as your DBMS, you may experience very slow performance.  If this happens, it may mean your client machine is communicating with SQL Server with 'Named Pipes' protocol instead of TCP/IP.  With newer ODBC drivers you can specify the network library within the 'Client Configuration' of your ODBC setup. 

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Installing the Purchasing Module on Client Machines

For each purchasing user you must install the Purchasing Module. You can install the Purchasing Module on client machines using the Reseller Advantage CD by running "Setup.exe" from the \PURCH directory and following the on-screen prompts, Or if the client machine is connected to the network and has access to the network drive where the \PURCH directory has been copied, then you can install directly from the network by running " Setup.exe" from the \PURCH directory and following the on-screen prompts.

Please Note:   Make sure when asked for the location to put the files you enter the initial Reseller Advantage Install directory.

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Installing Reseller on the Web

You must install Reseller on the Web onto an Internet accessible machine that is running IIS 3.0 or later with Active server pages installed. Using the Reseller Advantage CD run "Setup.exe" from the \WEB directory and following the on-screen prompts.

  1. Create a sub-directory under the Reseller Advantage Install directory called ‘\WEB'.
  2. Unzip the file web_24.zip located in the \WEB directory on the CD into this new web directory. Make sure you use the -d option so that the sub directory structure is created.
  3. Using the IIS Manager create an application and point it to this new 'web' directory. Make sure you give it execute privileges.
  4. Using Reseller Advantage create a guest user with an ID of GUEST and a Password of GUEST. The framework web site automatically logs users in as a guest user.

Please Note:   Make sure when asked for the location to put the files you enter the initial Reseller Advantage

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Replication Setup for Sybase SQL Anywhere

Server Setup

From SQL Central start ISQL for your server database. Click file open and locate publications.sql which is in a sub directory called SQL off of your Reseller install directory. Click open and then click execute. This will add the reseller publication to your database.

  1. From SQL Central add a new user called local, give them remote DBA authority and set them as the database publisher.
  2. From SQL Central> SQL Remote> Message Types set your server databases message type.
  3. From SQL Central>SQL Remote>Remote Users add as many remote users as required and extract their database.
  4. Set the SQLREMOTE Environment variable to point to the correct location.

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Client Setup

  1. For each client machine move their extracted database to their client machine and set the SQLREMOTE variable in the autoexec.bat file and local database ODBC settings.
  1. For each client machine, start up Reseller (from the Start menu, Programs>Reseller Advantage>Reseller). Double-click on the logo, and follow the same procedure for setting the Database sign-on and password as you did previously. Do not do the ‘Create Tables’ or ‘Create Super User’ steps again.

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Importing Distributor's Products

The first step is to add the distributor's access id's and passwords. From the Main Reseller screen, click the Contacts tab and search for your contact record, Enter your first and last name and click the search button. Highlight your contact record and click Edit. From the External Systems tab click new, select an External System name by clicking in the name field, then enter that distributor's access id and password. Do this for each of your distributors that you will be importing products from then save the contact using the File>Save menu item, or close the dialog and select yes when asked to save the changes.

  1. From the Main Reseller screen, click the Accounts tab. Distributors Ingram Micro, Tech Data and MicroAge are automatically added as distributor accounts during the install. Add any additional distributors as Reseller accounts by clicking New. The Account Processing screen opens, enter the account's name. Set the Account type as "Distributor". Under Account Provides, click "Distribution". Then save the account. Do this for each distributor. Since the list of manufacturers and distributors is retrieved when you log on to Reseller you must exit the system and re-logon for this account to show in the manufacturer and/or distributor lists.
  1. From the Main Reseller Screen, click the Products tab.
  1. Click the Import button. The Product Import box opens, displaying all your distributors.
  2. Double-click on each distributor one at a time to verify/enter their specific import details. Only Ingram should require changes since the FTP location uses your company name, change YOURCOMPNAME in the host price file entry field to the name given to you by Ingram. Verify/Enter each distributor's specific file specifications as listed below. Please note: The local file paths are the suggested locations for these temporary files. If your temporary files are located someplace else, enter your location instead. On the Product Import Details screen, keep Run Import as Manually because you will need to run each of the distributor's product imports manually the first time. After you have successfully imported products for each distributor manually, you may then set your subsequent imports to run automatically. Refer to step 9 for details on setting up Reseller for automatic product imports.
  3. You will be asked for a serial # and key code in order to use the FTP OCX which downloads the Ingram and MicroAge files. Enter the serial number and key code provided with Reseller Advantage. You can purchase additional runtime license from DISTINCT CORPORATION who can be reached at (408) 366-8933.
  1. You must run the initial manual product imports in the order the distributors are listed below, Tech Data, Ingram, Micro Age and then Merisel. From the Product Import Screen, select Download New File, select a distributor and click Run Update. You can select multiple distributors, but for this initial import select one at a time.

    Please note: If you currently are using Ingram's price and availability files you will need to request a full file before running their initial load. Also please ensure that the Ingram file layout adheres to the required Reseller Advantage Ingram file layout.

  2. You can see the progress of the import from the progress bar. If the File Download dialog or GETPROD command window is open the system is downloading files. Each initial download/import will take approximately 2 hours for each distributor. A message is displayed after each distributor's product import is successfully completed. Reseller will make 10 attempts to complete the import. You may view the status of each import by clicking the History button.
  3. After the initial import is completed successfully, you can set Run Import to Auto for each distributor whose import you wish to run automatically. Located in the Reseller install directory is a file called "prodload.bat". You will need a 3rd party software package that can launch programs at specified times, i.e. Automate. Instruct your scheduling software to launch "prodload.bat" at whatever time you wish, and the import will run for those distributors you specified as Auto.

Please Note:

  • If you are using Microsoft SQL Server 6.5, periodically during the initial product import, every 25-30%, you must rebuild (ALL) the items and distpart table indexes and after each of the initial distributor imports you must dump the transaction log and then recreate all the indexes for the items and distpart tables. This can be done from the SQL Enterprise Manager.
  • The update of the distributor products can be run from a client computer. However, for performance reasons we recommend running the update from an NT server, if you are using one.
  • The product load/update utilizes mapping files located in the Reseller Install directory. These files maintain the mapping between products, their categories, and their manufacturers. Maintenance of these mapping files must be done on the same machine that the product load is run on. In order to keep you products categorized properly make sure you map new categories when they are added via the product load.
  • Change the Merisel file Unzip procedure.
  1. Merisel has a download file that can only be unzipped by Winzip32. You need to purchase a copy of Winzip32 and install it in order to extract the price file.
  2. Once Winzip32 is installed you need to change the Sfaunzip.bat file, located in the Merisel temporary directory, to the following:

erase %1

WINZIP INSTALL DIRECTORY\winzip32 -e %2 %4\%3 %4

dir > %1

Contact Merisel if you want them to put this file in a regular Pkunzip format.

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Distributor’s File Specifications

Tech Data

You need: ID and Password to Tech Data’s website: www.techdata.com

Contact Info: Call (800)-222-7926

Host:

Local:

URL: getprod

Path: c:\temp\td

Price File: prodcod.zip

Price File: prodcod.zip

Hierarchy File: LEAVE BLANK

Hierarchy File: LEAVE BLANK

Availability File: LEAVE BLANK

Availability File: LEAVE BLANK

File Format: Tech Data

Schedule>Run Import: Manual

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Ingram Micro

You need: ID and Password to Ingram’s website: www.ingrammicro.com

Access to Ingram’s Online Pricing and Availability Contact: Contact Info
NOTE - when you contact Ingram for the price and availability files, they will probably send you a form to fill out that specifies which file format you want. Make sure you review ResellerAdvantage's requirements for Ingram File Layouts.

Host:

Local:

URL: ftpsecure.ingrammicro.com

Path: c:\temp\ig

Price File: fusion\us\(Contact Ingram)\price.zip

Price File: price.zip

Hierarchy File: fusion\us\newcats\newcats.txt

Hierarchy File: newcats.txt

Availability File: fusion\us\avail\total.zip

Availability File: total.zip

File Format: Ingram

Schedule>Run Import: Manual

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Pinacor

You need: ID and Password to Pinacors website: www.pinacor.com

Ability to create a Pinacor Catalog via their web site.

Contact Info: (800)-246-6340

Host:

Local:

URL: ftp.ecatalog.pinacor.com

Path: c:\temp\ma

Price File: Q999FULL.zip

Price File: Q999FULL.zip

Hierarchy File: download/pincats.txt

Hierarchy File: pincats.txt

Availability File: LEAVE BLANK

Availability File: LEAVE BLANK

File Format: Pinacor

Schedule>Run Import: Manual

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Merisel

You need: ID and Password to Merisel price files.

Contact Info: (310)-535-4073

Contact Merisel for specific URL and price file specifications that need to be entered in Merisel’s Product Import details box.

Host:

Local:

URL: 157.240.150.30

Path: c:\temp\mc

Price File: YOURACCT#.Z

Price File: YOURACCT#.Z

Hierarchy File: download/classcd.csv

Hierarchy File: classcd.csv

Availability File: invful.zip

Availability File: invful.zip

File Format: Merisel

Schedule>Run Import: Manual

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Importing Generic Products

The first step in importing generic products is to setup the new account as a Distributor and Manufacturer by adding this account and selecting both the manufacturer and distributor check boxes in the account provides area. Since the list of manufacturers and distributors is retrieved when you log on to reseller you must exit the system and re-logon for this company to show in the manufacturer and distributor lists. Then in the product import dialog list box double click on this company and set the parameters shown below. Click OK and from the product import dialog click use existing file radio button and then click the run update button. Please note that the price file must be named generic.txt and must be located in the local path directory.

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Generic Import File Layout

Each Field should be separated by a comma and character fields should have double quotes around them.

Field Name

Format

Action

1 Character Leave Blank

Manufacturer Name

40 Characters

Manufacturer Part Number

20 Characters

Manufacturer Price

15,2 Numeric

Distributor Name

40 Characters

Distributor Part Number

20 Characters

Distributor Price

15,2 Numeric

Distributor Price Flag

1 Character Leave Blank

Quantity in Stock

9 Numeric

Part Type

8 Characters (BUY, MAKE, SERVICE)

Part Description

80 Characters

Category1 Name

40 Characters

Category2 Name

40 Characters

Category3 Name

40 Characters

Category4 Name

40 Characters

Category Code

8 Characters

The import and update is performed as follows:

  1. The distributor part number is searched for in the distributor part table using the distributor part number and the distributor name.
  2. If the distributor part is found then the system checks to see if the price, number available or the description has changed and if so the distributor part record is updated.
  3. If the distributor part is not found then the manufacturer part number is searched for in the products table using the manufacturer part number and the manufacturer name.
  4. If the manufacturer part is not found then a new manufacturer part record is inserted into manufacturer part table and a new distributor record is inserted into the distributor part table.
  5. If the manufacturer part is found then a new distributor part is inserted into the distributor part table
  6. When a product is added the manufacturer id and distributor id are needed for there respective product records. To find these the manufacturer and distributor names are used to locate the manufacturer and distributor on the reseller system. If they are not found a new account record is created for them. So if they already exist in the reseller database make sure the name is exactly the same as the one in the database.
  7. The category code is used to map different product hierarchies to the reseller product hierarchy. The code is matched against a table and if found the mapped code is used. If it is not found then the category names are used to find the location in the product hierarchy. If the name is not found it is added to the product hierarchy and the products are then associated with it.

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Importing Accounts

The Account import file is a comma delimited file and the 1st line of this file must contain !HDR.

The Account import functionality can be access from the Accounts folder using the import/export button. It will ask for an input file and gives you the option to add duplicates, Replace if Duplicate found, or Ignore if duplicate found. A progress dialog shows you the status of the Import and log is displayed after the import completes. If Replace if Duplicate is checked the existing accounts current addresses are deleted and replaced with the new imported addresses. If more than 1 duplicate is found and "Replace if Duplicate " is checked an error is written to the status log and the update does not occur. If the key contact does not exist they are added to the database and set as the account's key contact. The Default_Bill_To and Default_Ship_To fields are set to the number of the address (1-4) that is the Default Billing or Default Shipping address. Please note that the acct_customer_num field should be filled in with the customer id from your accounting system. This is used to link the Reseller account to the accounting system customer.

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Account Import File Layout

Name

Description

Len

Default

account_type

Type of Account - CUSTOMER, PROSPECT, SUSPECT

8

PROSPECT

person_or_company

Is the account an individual or company ‘C’ or ‘P’

1

C

account_name

Name of Account

40

 

price_level

Pricing Profile Name

25

 

tax_code

Name of tax code that relates to a percent

8

TX0

mktg_area

Number of Marketing area this person is in

8

 

acct_customer_num

Number from your accounting system

20

 

sic_code

Name designating business area

25

 

source_code

Where lead came from

25

 

status

Active or Dormant

8

ACTIVE

candidate_for

What the account is in the market for

25

 

use_as_ref

If this account can be used as a reference. (Y/N)

1

N

manufacturer

Is this account a Manufacturer (Y/N)

1

N

distributor

Is this account a distributor (Y/N)

1

N

Web Home Page

Address of their Web Page

80

 

Owner ID

ID of the Owning sales rep

8

 

Key Contact Name

Name of the Key Contact. (Salutation First, Last)

30

 

Association Type

Type of Company Association (BILLING, PARENT)

8

 

Associated Company

Name of associated company

40

 

Num Employees

Number of Employees

8

 

User1

User Field 1

8

 

User2

User Field 2

8

 

User3

User Field 3

8

 

User4

User Field 4

8

 

User5

User Field 5

8

 

User6

User Field 6

8

 

User7

User Field 7

8

 

User8

User Field 8

8

 

User9

User Field 9

8

 

User10

User Field 10

8

 

User11

User Field 11

8

 

User12

User Field 12

8

 

User13

User Field 13

8

 

User14

User Field 14

8

 

User15

User Field 15

8

 

Phone Number

Main Phone Number

15

 

Phone Country Code

Main Phone Number Country code

5

 

Fax Number

Main Fax Number

15

 

Fax Country Code

Main Fax Number Country code

5

 

Default_Bill_To

Address Number that is the default bill to address (1-4)

1

 

Default_Ship_To

Address Number that is the default ship to address (1-4)

1

 

Addr1_type

Short name of address type as defined in address types.

Initial preloaded options are BILLTO, SHIPPING, LOCATION, INVOICE and MAILING.

8

 

Addr1_line1

Address 1 line 1

30

 

Addr1_line2

Address 1 line 2

30

 

Addr1_line3

Address 1 line 3

30

 

Addr1_City

Address 1 City

20

 

Addr1_State

Address 1 State

2

 

Addr1_Zip

Address 1 Zip

10

 

Addr1_Country

Address 1 Country

20

 

Addr1_attention_to

Address 1 Attention to

15

 

Addr1_Instructions

Address 1 Special Instructions

80

 

Addr2 _type

Short name of address type as defined in address types Initial preloaded options are BILLTO, SHIPPING, LOCATION, INVOICE and MAILING.

8

 

Addr2_line1

Address 2 line 1

30

 

Addr2_line2

Address 2 line 2

30

 

Addr2_line3

Address 2 line 3

30

 

Addr2_City

Address 2 City

20

 

Addr2_State

Address 2 State

2

 

Addr2_Zip

Address 2 Zip

10

 

Addr2_Country

Address 2 Country

20

 

Addr2_attention_to

Address 2 Attention to

15

 

Addr2_Instructions

Address 2 Special Instructions

80

 

Addr3 _type

Short name of address type as defined in address types Initial preloaded options are BILLTO, SHIPPING, LOCATION, INVOICE and MAILING.

8

 

Addr3_line1

Address 3 line 1

30

 

Addr3_line2

Address 3 line 2

30

 

Addr3_line3

Address 3 line 3

30

 

Addr3_City

Address 3 City

20

 

Addr3_State

Address 3 State

2

 

Addr3_Zip

Address 3 Zip

10

 

Addr3_Country

Address 3 Country

20

 

Addr3_attention_to