ResellerAdvantage News Release
FOR IMMEDIATE RELEASE
Contact: Dick Zarwell, VP Sales and Marketing,
ResellerAdvantage
Tel: 706-216-8276
Email: dzarwell@ResellerAdvantage.com
ResellerAdvantage
Plus Announced
September 22, 2003 Albany,
NY: ResellerAdvantage (www.ResellerAdvantage.com) announced a new version of its Business
Automation Software, ResellerAdvantage PLUS. With the narrowing
margins in computer hardware Value Added Resellers (VARS) are
focusing on services in order to boost profits. ResellerAdvantage
has a suite of products that automates the process of selling
computer hardware. Because of this trend towards more services
ResellerAdvantage has added new functionality that allows customers
to not only manage the selling of computer hardware but also to
streamline the process of servicing this equipment and managing
service projects.
ResellerAdvantage
Plus
ResellerAdvantage Plus
expands on our foundation software, ResellerAdvantage Enterprise Edition, by
adding Professional Services Automation (PSA) functionality. ResellerAdvantage Plus functions
include:
Core Features
·
Customer Relationship Management
(CRM)
Retrieve accurate customer
information at the right time
·
Schedule & Mail Management (Outlook
Integration)
Create and delegate tasks and
reminders
·
Inventory Management (Virtual Vendor
Inventories)
Access real time price &
availability of your vendor products
·
Knowledge Management (Integrated Marketing
Encyclopedia)
Send your customers up to date
product & service information
·
Opportunity Management (Proposal & Quote
Generation)
Manage more deals in less time
·
Sales Order Processing &
Invoicing
Quickly turn opportunities into orders
and revenue.
·
Product Procurement (Electronic &
Phone)
Access to real time price &
availability allows you to get the best price
·
Web Portal - (Customer & Staff
Access)
Get
your customers involved by providing them with the ability to self
serve
New (PSA) Features
·
Work Order Management
Access to customer equipment lets
you view service history and warranty/service contract information.
·
Project Management
Easily manage multiple phases and
resources with instant visibility into current status.
·
Resource Management
Quickly find available staff members
with the required skills.
·
Service Contract Management
Quickly determine if customer and
equipment is covered by a service contract.
·
RMA Processing
Flexible rules for determining return
processing from direct replacement or product return.
ABOUT ResellerAdvantage.com, LLC
ResellerAdvantage.com, LLC was formed on March 7, 1997. Its business is to develop, sell, install,
and maintain innovative computer software products to automate the
typical marketing and sales functions of computer industry Value
Added Resellers (VARs) and other supply chain distributors. These
functions include managing customer contacts, "instantly"
determining product availability and pricing across multiple
vendors, writing estimates and proposals, scheduling follow ups,
taking orders, purchasing, and integrating with accounting systems.
ResellerAdvantage also provides Internet portal software that provides customers
and staff with access to the ResellerAdvantage
functionality.
EDITORS NOTE
Interested parties can learn more about
ResellerAdvantage offerings by visiting www.ResellerAdvantage.com
