Business Management Software For Value Added Resellers
CRM, Quote Processing, Order Processing, Procurement, Web Storefront, PSA and business process automation



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Before You Start:

If you plan to use any of the Reseller Advantage Products in a multi-user environment, there are a few things to keep in mind:

  • DBMS
    The first thing you need to know about using Reseller Advantage is that you need your own DBMS, or Database Management System, as Reseller Advantage does not ship with one.  RA can run on any ODBC compliant DBMS such as MS SQL Server/MSDE, Oracle, or Sybase.  We do not recommend using RA with Access or dBase.  Using your DBMS, you must create an empty database (no tables or data).  See the Getting Started manual for more information on setting up a database. 

  • Hardware Requirements

    • Server - RA's database varies in size depending on how many distributors you source from. Sizes generally range from 300MB to 2GB or more. Processor and memory requirements depend on the number of users, but should be no less than Pentium 200MHZ and 132MB, respectively.

    • Clients - Desktop/client machines need 200MB of free hard drive space. We recommend no less than Pentium 166MHZ and 32MB of memory.

     

  • Networking and Communications - If you are planning to use RA in a multi-user, or client/server environment, someone from your company must be familiar with your network and security, specifically with regard to domains, firewalls, internet connections, and network protocols. Also, in order for us to provide you with technical support, someone must be able to answer questions about server and DBMS configurations, specifically what software is installed, which version and Service Pack.

  • Database Security - Reseller Advantage provides security features through it's applications. There are, however, other ways of accessing the data than through Reseller Advantage. The responsibility of administering and maintaining this security will be yours.

  • Backups - you or someone from your company should know how and when to perform backups, and how to verify that the backups are successful. 

  • Distributor Product Loads - RA does automate the task of downloading price and availability from Ingram Micro, Tech Data, Merisel, and Pinacor. However, you must set up an account with each of these vendors, with your own Id and Password. In addition, you must contact each of them to arrange for them to make the files available on a nightly or weekly basis. You will not be able to import products until this is done.
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